Frequently Asked Questions
Everything you need to know about shopping with ANINE BING.
Where does ANINE BING ship?
We offer worldwide shipping. Orders placed within the United States are shipped via FedEx, while international orders are fulfilled through our global logistics partners to ensure timely delivery.
What is your return policy?
We accept returns on unworn, unwashed, and unused merchandise within 14 days of the delivery date. Items must have all original tags attached and be in their original packaging.
How do I care for my ANINE BING silk and leather pieces?
To maintain the longevity of your investment pieces, we recommend professional dry cleaning for all silk items and specialized leather cleaning for our jackets and accessories. Specific care instructions are located on the inner garment label.
Can I change or cancel my order after it has been placed?
Once an order is submitted, it is immediately sent to our distribution center for processing. Therefore, we are unable to guarantee any changes or cancellations. Please contact our concierge team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Afterpay and Klarna, as well as digital wallets like Apple Pay and PayPal.
How can I find my perfect fit?
Detailed size guides are available on each product page. Our collections generally follow a standard fit, but many of our signature sweatshirts and tees are designed with an intentional oversized silhouette.